Shipping policy

Thank you for shopping with Alura. We aim to make every step of your experience as seamless and effortless as possible — from checkout to delivery.

Order Processing

All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.

Free Shipping

We currently offer free shipping on orders over $70 for a limited time.
This offer is subject to change without prior notice.

Estimated Shipping Times

Delivery timelines are estimated and may vary by destination and may depend on local courier operations, customs clearance, and peak season volume.

Destination	Shipping Service	Estimated Time
United States	Standard	10-15 Business Days
Canada	Standard	7-10 Business Days
Australia	Standard	7-10 Business Days
United Kingdom	Standard	7-10 Business Days
United Arab Emirates	Standard	7-10 Business Days
Singapore	Standard	5-8 Business Days
Malaysia	Standard	5-8 Business Days
Philippines	Standard	7-10 Business Days
Hong Kong	Standard	3-5 Business Days

Order Tracking

Once your order has shipped, you will receive a tracking link via email.
Please allow 24–48 hours for tracking updates to begin reflecting movement.

Undelivered or Damaged Packages

If your order arrives damaged or is marked as undelivered, please review our Terms of Service and Refund Policy for guidance on next steps.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is complete and accurate at checkout.
Alura is not responsible for delays, failure to deliver, or lost/damaged packages due to incorrect or incomplete addresses.